Issue 09

Changing the game in outsourcing

Changing the game in outsourcing - Vipul Sheth

Outsourcing has in the past always been seen as wage arbitrage. In many ways, some outsourcers have always seen it that way. Some offshore delivery centres always try to sell full time employees. This always means that any growth the firm experiences, means additional headcount…

This neither benefited your client or the firm in the long term. Why do we believe that? This leads to a lack of innovation or efficiency within the process, because you are wholly linked to growing staff head count and their availability to do the work.

Wage arbitrage also then means that outsourcers need to move around the world to the next cheap location to stay “cheap”.

Whilst in principle, that is possible, most businesses cannot uproot an entire business from one location to another overnight without having an impact on service levels.

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About the author

Vipul Sheth, Founder/Managing Director, AdvanceTrack

Vipul is a UK based ICAEW Chartered Accountant and Chartered Tax Advisor. Vipul trained with a regional UK firm before moving to Ernst & Young and KPMG. Vipul is Founder and Managing Director of AdvanceTrack Outsourcing, a UK Headquartered Accountancy
Outsourcing Company, with operational centres in India, delivering services to firms around the world. AdvanceTrack are an ICAEW Member Firm audited by BSI in the UK for ISO9001:2015 (Quality Management) and ISO27001:2013 (Information Security Management). AdvanceTrack are currently the only major accountancy outsourcer certified for the latest International Quality and Security Standards.